A managed service provider (MSP) is a company that remotely manages a customer's IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model. Today, the terms "cloud service provider" and "managed service provider" are sometimes used as synonyms when the provider's service is supported by a service level agreement ( SLA) and is delivered over the internet.
Do you need an MSP?
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Amanda Smith
8 Signs You Need A New Managed Service Provider
There are a lot of substandard managed service providers out there, so we have written this eGuide about 8 signs that you need a new IT provider.