IT Helpdesk Services

Auxilium Curo’s Help Desk
Professional, Certified Experts Supporting Your Business

Full Problem Resolution & Expert Customer Service
In the world of IT, problems happen. Computers crash, passwords are lost, email stops working, and the list goes on. And without proper technical support in place, these problems can bring your business to an abrupt – and potentially damaging – halt.  

With Auxilum Curo’s Help Desk, you can enjoy peace of mind knowing that our certified technicians can quickly and efficiently resolve even your most complex technical problems. 

Proactive Care & Maintenance
Not every support issue can be called a catastrophe…until it prevents you from being able to do your job. We’re here to help you stay ahead of the curve, so you can focus on growing your business – and to do so, we’ve adopted a proactive approach to network monitoring and IT maintenance.  

That’s why our help desk is a seamless extension of our remote monitoring platform. So when you call to report an issue, there’s a good chance we’re already aware of the problem you’re experiencing – and are actively working to resolve it.

Our technicians receive regular training, coaching and quality review to continuously sharpen their skills, and they’re backed by a team of professional supervisors and managers to ensure consistency and unmatched service delivery.  

Business Hours 8am to 6pm

£20+vat

Per month / Per Device
Perfect for Business Hours Coverage, includes our RMM and covers:

Microsoft and Apple operating systems
Microsoft Office 365
Email Applications and Web Browsers
Thin Clients and VDI Desktops
Hardware and Network troubleshooting
Remote Printer Installation and support
Mobile Phones and Tablets
Users administration
Desktop performance problems
Virus and Malware infections

24 x 7 x 365

£30+vat

Per month / Per Device
Perfect for that 24 x 7 cover and peace of mind includes our RMM  and covers:

Microsoft and Apple operating systems
Microsoft Office 365
Email Applications and Web Browsers
Thin Clients and VDI Desktops
Hardware and Network troubleshooting
Remote Printer Installation and support
Mobile Phones and Tablets
Users administration
Desktop performance problems
Virus and Malware infections

Interested in our services? We’re here to help!

We want to know your needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help.